Privacy Policy
Cowpower is committed to protecting the privacy of personal information of its customers. This Privacy Policy has been prepared to affirm Cowpower’s commitment to maintaining high standards of confidentiality, to provide information on Cowpower’s practices concerning the collection, use and disclosure of your personal information and to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable statutes. 1. Defining personal information Personal information is any information about an “identifiable individual” that can be used to distinguish, identify or contact a specific individual. Business contact information such as information on your business card and certain publicly available information, such as names, addresses and telephone numbers as published in telephone directories are not considered personal information under federal legislation (PIPEDA). Information about corporations is not considered personal information. Where an individual provides his or her home address to Cowpower as their business contact information, Cowpower considers it to be business contact information, and is therefore not subject to protection as personal information. 2. Collection of personal information We collect no personal information about you unless you choose to provide that information to us. We do not use techniques that collect personal information about anyone without their knowledge. We only collect personal information about individuals when they specifically and knowingly provide it to us, for example when become a Cowpower customer. You may also provide us with your credit card information in order to pay for Cowpower. We collect this information only to set up your account, process the order, and provide you with the services you are purchasing. We do not store credit card information for later use. 3. Cowpower Website A visitor to the Cowpower website is not required to reveal any individually identifiable information, nor is such information collected passively by electronic means. Personal information is only collected when an individual voluntarily submits his or her information. The personal information collected in this manner is subject in full to the Privacy Policy contained in this document. If you do nothing during your visit but browse through the website, read pages, or download information, we will neither gather nor store any personal information about you. Our web server collects statistical data about visitor information used only in aggregate. This tracking system does not record personal information about individuals or link this information to any personal data collected. 4. Use of information Cowpower commits to you that individual information will be used to establish and maintain responsible relationships with you, and to provide you with products, services and support. Your personal information will be used to provide you with the specific transaction that you applied for or services requested in the application you submitted. 5. Consent by individuals The information you provide to Cowpower – such as your name, address, etc. – allows Cowpower to inform you about events and activities and to notify you of issues, events or special offers which may be of interest to you. By becoming Cowpowered or by requesting information, you are giving Cowpower permission to contact you by way of the information you provide. If you wish to be removed from Cowpower communications, you can opt out at any time through the opt-out mechanism provided in such communications, or by emailing us through our contact page. 6. Disclosure of personal information Cowpower may share aggregate information about its customers – not individual data – with sponsors, potential sponsors and other parties to help them better understand Cowpower. Such aggregate information is used to give Cowpower demographic data about its customers. 7. Security of information Cowpower endeavours to maintain appropriate safeguards and adequate physical, procedural and technical security with respect to our offices and information storage facilities so as to prevent any unauthorized access, disclosure, copying, use, or modification of personal information. Safeguards include securing physical documents and technological measures by way of secure access and encryption. Cowpower employees are authorized to access personal information based only on their need to deal with the information for the reason(s) for which it was obtained. Safeguards are in place to ensure that the information is not disclosed or shared more widely than is necessary to achieve the purpose for which it was gathered. We also take measures to ensure the integrity of this information is maintained and to prevent its being lost or destroyed. To ensure the integrity and privacy of the personal and credit card information you pass to us via the Internet when you make an online transaction, Cowpower has obtained a Secure Socket Layer (SSL) Server Certificate, the industry standard with the strongest level of 128-bit encryption. All information collected within a secure page is encrypted while being transmitted to Cowpower's secure server. The server is protected by a firewall that is regularly updated when new patches and fixes are released. 8. Contact Us If you have any questions or concerns about this Privacy Policy or about Cowpower’s information handling practices, please contact us through our contact page.